Refund policy

Digital Delivery:
All Engravector products are delivered instantly through Google Drive after checkout.
No physical shipping is involved.

Download Access:
Due to the size of the collection (over 300GB), we recommend partial downloads 
(by niche or folder) instead of full downloads at once. Google Drive may show 
errors if a user tries to compress all files simultaneously.

Lifetime Access:
Your link never expires — you can come back anytime to download new designs 
or reaccess old ones.

Returns & Refunds:
All purchases are delivered digitally via Google Drive. As files are instantly 
accessible upon checkout, traditional returns are not possible. However, we 
stand behind every product with the following:

30-Day Satisfaction Guarantee:
If you encounter issues within 30 days of purchase — missing files, corrupted 
downloads, broken links, or files that don't match the preview — contact 
support@engravector.com and we'll resolve it at no charge. Resolutions include: 
file replacement, access recovery, or store credit toward another bundle.

Exchanges:
Within 30 days, you may exchange your purchase for another bundle of equal 
value. Contact support@engravector.com with your order number and the desired 
replacement.

Cash Refunds:
Due to the instant-delivery nature of digital files, cash refunds are generally 
not issued. In rare cases where our support team cannot resolve an issue 
through replacement or exchange, a refund may be considered at our sole 
discretion.

Contact Us:
For all inquiries: support@engravector.com
Response time: within 24-48 hours